If you haven't already, dump archaic email for projects. It doesn't work. The idea of having a stream of emails gathered chronologically -- and stuffed with uncollaborative attachments rather than fluid conversations organized by project -- is asking for confusion and delays.
Source: http://ectnews.com.feedsportal.com/c/34520/f/632000/s/259327a5/l/0L0Stechnewsworld0N0Crsstory0C766140Bhtml/story01.htm
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